Privacy Policy

Privacy Policy

This Privacy Policy (“Policy”) applies to https://ftftc.com and First Things First Solutions, LLC dba FTF Transaction Coordinators (“Company”) and governs data collection and usage.

For the purposes of this Privacy Policy, unless otherwise noted, all references to the Company include https://ftftc.com. The Company’s website provides Real Estate Transaction Coordination and Virtual Assistance Services.

By using the Company’s website, you consent to the data practices described in this statement.

Collection of Your Personal Information

In order to better provide you with products and services offered, the Company may collect personally identifiable information, such as your:

  • First and Last Name
  • Email Address
  • Phone Number
  • Business Name

If you purchase the Company’s products or services, we collect billing and credit card information. This information is used solely to complete the purchase transaction.

We do not collect any personal information about you unless you voluntarily provide it to us. However, you may be required to provide certain personal information when you choose to use specific products or services. These may include:

  • Registering for an account
  • Entering a sweepstakes or contest sponsored by us or one of our partners
  • Signing up for special offers from selected third parties
  • Sending us an email message
  • Submitting payment information when ordering or purchasing products and services

We will use your information for purposes including, but not limited to, communicating with you about the services and/or products you have requested from us. We may also gather additional personal or non-personal information in the future to improve our offerings and service experience.

Use of Your Personal Information

The Company collects and uses your personal information in the following ways:

  • To operate and deliver the services you have requested
  • To provide you with information, products, or services that you request from us
  • To provide you with notices about your account
  • To carry out the Company’s obligations and enforce our rights arising from any contracts entered into
  • To notify you about changes to https://ftftc.com or any other products or services
  • In any other way described when you provide the information
  • For any other purpose with your consent

Sharing Information with Third Parties

First Things First Solutions, LLC dba FTF Transaction Coordinators does not sell, rent, or lease its customer lists to third parties.

We may share data with trusted partners to help perform statistical analysis, send you email or postal mail, provide customer support, or arrange for deliveries. All such third parties are prohibited from using your personal information except to provide these services on behalf of the Company and are required to maintain the confidentiality of your information.

The Company may disclose your personal information, without notice, if required to do so by law or in the good faith belief that such action is necessary to:

  • Conform to legal requirements or comply with legal process served on the Company or the site;
  • Protect and defend the rights or property of the Company; and/or
  • Act under exigent circumstances to protect the personal safety of users of the site or the public.

Tracking User Behavior

The Company may keep track of the websites and pages our users visit within https://ftftc.com to determine what services are the most popular. This data is used to deliver customized content and advertising within the Company’s site to users whose behavior indicates that they are interested in a particular subject area.

Automatically Collected Information

Information about your computer hardware and software may be automatically collected by the Company. This information can include your IP address, browser type, domain names, access times, and referring website addresses.

This information is used for the operation of the service, to maintain quality of the service, and to provide general statistics regarding use of the Company’s website.

Use of Cookies

The Company’s website may use “cookies” to help personalize your online experience. A cookie is a text file placed on your hard drive by a web server. Cookies cannot be used to run programs or deliver viruses to your computer. Cookies are uniquely assigned to you and can only be read by a web server in the domain that issued the cookie to you.

You can accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. If you choose to decline cookies, you may not be able to fully experience the interactive features of the Company’s services or websites.

Security of Your Personal Information

The Company secures your personal information from unauthorized access, use, or disclosure. We use the following methods for this purpose:

  • SSL Protocol (Secure Socket Layer)
  • Secure data storage and password protection
  • Limited employee access to personal data

When personal information (such as a credit card number) is transmitted to other websites, it is protected through the use of encryption, such as the SSL protocol.

While we strive to take appropriate security measures to protect your personal information, no data transmission over the internet or any wireless network can be guaranteed 100% secure. As a result, you acknowledge that:
(1) there are security and privacy limitations inherent to the internet beyond our control; and
(2) security, integrity, and privacy of any and all information exchanged between you and us through this Site cannot be guaranteed.

Right to Deletion

Subject to certain exceptions, on receipt of a verifiable request from you, we will:

  • Delete your personal information from our records; and
  • Direct any service providers to delete your personal information from their records.

Please note that we may not be able to comply with requests to delete your personal information if it is necessary to:

  • Complete the transaction for which the personal information was collected;
  • Detect security incidents or protect against malicious activity;
  • Comply with an existing legal obligation; or
  • Otherwise use your personal information, internally, in a lawful manner compatible with the context in which it was provided.

Email Communications

From time to time, the Company may contact you via email to provide announcements, promotional offers, alerts, confirmations, surveys, or other general communication.

If you would like to stop receiving marketing or promotional communications via email, you may opt out by replying “UNSUBSCRIBE” in the subject line of any such email.

Changes to This Policy

First Things First Solutions, LLC dba FTF Transaction Coordinators reserves the right to change this Privacy Policy from time to time. We will notify you about significant changes by updating the “Effective Date” at the bottom of this page or by placing a prominent notice on our site.

Your continued use of the website and/or services available after such modifications will constitute your acknowledgment of the modified Policy and your agreement to abide by and be bound by that Policy.